We foster a collaborative, positive, and diverse work environment where well-trained, highly motivated, and feedback-oriented employees thrive. We think our employees are the best in the business.
Between the three leaders of our executive team, we have over 100 years of A.R.M. experience. Our leadership team has managed accounts receivable from every perspective. We can look at things from your point of view because we’ve been in your shoes.
President, Attorney at Law
With thirty-three years of experience in legal and compliance matters, Dan has worked exclusively in the area of creditors rights, compliance, commercial and consumer litigation. Dan began practicing at Berman & Rabin in 1990 and founded LegalStream in 2011. See all B&R attorneys here.
John has spent twenty-five years in the Financial Services industry in a variety of roles and responsibilities. He was the Line of Business Head for a Consumer Card Credit Program and from an operational perspective was COO focused on Collections, Recovery, Operations, Customer Service, Consumer and Commercial Card Processing Platforms, Project Management, Card Compliance, Card Fraud and Vendor Management. In addition, John managed the Recovery Group for Citibank and GE Capital on the issuer side. John also spent 8 years as a third-party service provider that included consulting, the development of a recovery and agency management software and CEO of a specialize collections company.
Rick has spent over 25 years in the ARM industry providing collection and recovery solutions for customers in all industry sectors for both creditors and debt purchasers including 15 years as an agency founder/owner, where he provided the oversight needed for every department in order to build relationships, earn trust and consistently exceed expectations.
With 20+ years of collection and BPO experience, Sean manages the operations of Berman & Rabin. He has also served as the Senior Director of Training for a company that served two of the top ten Fortune 500 companies.
Director of Operations
With 15+ years of collection experience, Jeremy manages the operations of LegalStream. He also served in multiple roles within Collections and the Legal Department of a Fortune 500 Company.
VP, Client Relations & Compliance
Charles has spent 18+ years in the Financial Services industry with experience in Collections, Customer Service, Recovery and Operations, and Enterprise Fraud Operations. Charles also has experience managing relationships with Card Processors that included contracts negotiation, new product launches and oversight for managed services. He holds a bachelor’s and master’s degree from the University of Missouri-Columbia.
Amanda is an accountant who in responsible for preparing remittances, ensuring proper posting of payments, sending funds, and auditing accounts. She has been with the team for 4 years.
Quality Assurance Manager
With over 15 years of client focused customer service and team leadership skills, Natalee has specialized in program and call center management, government collection contracts, accounts receivable and the financial services industry. She oversees our team of collectors at Berman & Rabin.